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	<title>Execellence &#187; motivate</title>
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		<title>The Science of Motivation</title>
		<link>http://www.change-directors.com/execellence/the-science-of-motivation/</link>
		<comments>http://www.change-directors.com/execellence/the-science-of-motivation/#comments</comments>
		<pubDate>Thu, 17 Sep 2009 07:01:12 +0000</pubDate>
		<dc:creator>Doug Shaw</dc:creator>
				<category><![CDATA[Change]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[Latest News]]></category>
		<category><![CDATA[Useful tip]]></category>
		<category><![CDATA[motivate]]></category>
		<category><![CDATA[opportunity]]></category>
		<category><![CDATA[recession]]></category>
		<category><![CDATA[the science of motivation]]></category>
		<category><![CDATA[trust]]></category>

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		<description><![CDATA[So the recession is over eh? Well according to some indicators we are entering a new phase. And I wonder, what are businesses going to do with the workforce that remains?]]></description>
			<content:encoded><![CDATA[<p>So the recession is over eh? Well according to some indicators we are entering a new phase. And I wonder, what are businesses going to do with the workforce that remains? Leaders should be asked:</p>
<p>How are you going to motivate your people?</p>
<p>How are you going to get them to give the discretionary effort that&#8217;s so vital in delivering a great customer experience?</p>
<p>How are you going to get your people to trust you, and each other?</p>
<p>This feels like a rare opportunity to do something different, to apply some science to motivation. How? Well for a start, instead of returning to the tired old method of incentives (and let&#8217;s face it if we&#8217;ve learned only one thing from the banking crisis it&#8217;s that incentives drive value destroying behaviour), why don&#8217;t we try some new approaches? How about some autonomy, mastery and purpose? Here&#8217;s a link to a great talk given by Dan Pink on the science of motivation. I suggest you go get a cup of tea, and take 18 minutes to watch, listen, and then do.</p>
<p><a href="http://www.youtube.com/watch?v=rrkrvAUbU9Y" target="_blank">Dan Pink &#8211; The Science of Motivation</a></p>
<p>Have a great day</p>
<p><a href="http://stopdoingdumbthingstocustomers.wordpress.com/" target="_blank">Doug Shaw</a></p>
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<p><small>&copy; Doug Shaw for <a href="http://www.change-directors.com">Execellence</a>, 2009. |
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